Guest Service & Order Management:

• Greet guests promptly and create a welcoming dining experience.

• Present menus, answer questions, and make food and beverage recommendations.

• Accurately take and enter orders into the POS system.

• Deliver food and drinks in a timely and professional manner.

• Check in with guests to ensure satisfaction and address any concerns promptly.

Dining Area Maintenance:

• Maintain clean and organized tables, chairs, and service stations throughout each shift.

• Clear and reset tables efficiently to prepare for incoming guests.

• Complete side work such as rolling silverware, restocking condiments, and refilling beverage stations.

• Ensure compliance with sanitation and safety standards in all service areas.

• Assist with opening and closing duties to keep the restaurant running smoothly.

Payment Processing & Accuracy:

• Prepare and present guest checks accurately and in a timely manner.

• Process cash, credit card, and other payment methods according to company procedures.

• Handle billing questions or discrepancies professionally and involve management when necessary.

• Maintain accurate records of transactions and follow all cash-handling policies.

Communication & Teamwork:

• Communicate clearly with kitchen staff to ensure accurate and timely order delivery.

• Support fellow team members during busy service periods.

• Stay informed about menu updates, specials, and promotions.

• Maintain a professional appearance and positive attitude at all times.